 FOCUS
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CRM - more philosophy
than technology
Implementing Customer Relationship
Management (CRM) systems without proper advance preparations
is like putting the cart before the horse. While CRM's "introductory
stage" is long past, unrealistic expectations among
managers are still common. |
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 PERSPECTIVES >
Martin Stropnický: Breaking
usual stereotypes
Martin Stropnický (47), a charismatic
actor and former minister and diplomat, has returned to his
home stage, Divadlo na Vinohradech, which under his leadership
is enjoying a breath of fresh air.
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 TRAVEL >
The best of Shanghai
Perhaps the most evocative place for
an outsider in all of China, Shanghai has been the inspiration
for everything from lurid novels to cocktails. From imperialism,
through colonialism and communism, this mysterious city has remained
a cultural and commercial center since the 13th century.
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