| CASE STUDY >
The best route to success
Written by: Kateřina Zapletňuková
Photo by: Jan Vágner

Karel Krák & Bohumil Háj
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A spare-time
activity turned into a lucrative business for four friends who
combined luck, foresight, and sound planning. Their firm has
become invaluable to bikers and explorers throughout Europe.
KAREL KRÁK AND BOHUMIL HÁJ had a hobby - orienteering
- a sport that made it possible for them to participate in events
abroad and communicate with foreign sport mates. In 1990, a French
company asked the friends to produce an orienteering map of Mende,
a region in central France for the French Championship. Krák,
Háj, and their two friends Jiří umbera and Zbyněk Krejčík fulfilled
several such orders, thus giving birth to their own map-making
company: SHOCart. "We just wanted to make some money, so we
took the offer to produce maps for orienteering," recalls
Krák. Czechs were already known as good mapmakers and their product
turned out cheaper than that of French producers. The money received
from the French job (and later Swiss commissions) went to finance
fieldwork for data collecting and printing costs. As the self-made
entrepreneurs had no property to use as collateral, a bank loan
was out of the question. They were forced to start their business
from scratch.
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Benchmark
- Predicting the emergence of a biking market
- Sound advertising strategies
- Stable growth
- Acquisition of valuable know-how |
Biking maps
In 1992 Zlín-based SHOCart produced its first local tourist map
of Beskydy, which turned out a great success. However, what made
SHOCart a recognized brand name were cycling maps that the company
started producing in late 1990s - in anticipation of the mountain
biking boom that hit the Czech Republic around that time. "Our
solid experience in France and Switzerland helped us predict
the upcoming popularity of mountain biking at a time when people
did not take it seriously here," Háj recalls. The sportsmen-cum-businessmen
hired enthusiastic people who started exploring future cycling
areas and helping to create SHOCart's recommended cycling paths. "At
that time marked paths did not exist, so we had to create our
maps complete with interesting paths for tourists," explains
Krák. The first marked paths were put on the market around 1997,
and for several years SHOCart produced its maps when nothing
like them existed out in the terrain.
The company's recommended paths have various levels of difficulty
and contain information of all places of interest along a given
path. For SHOCart, this niche became a stable source of income
for a long time. "We were professionals in our field, and
we received many direct orders from local authorities that created
systems of marked biking paths in the České Budějovice region,
South Bohemia and the Jindřichův Hradec region," explains
Háj. These orders made it possible for SHOCart to prepare digital
data for these regions during a relatively short period of time.
Mapping the market
SHOCart's success was to a great extent determined by a wise choice
of regions to be mapped first. These areas included umava, Krkonoe
and Český Ráj. "We had to decide what maps would sell the
best," Háj points out. "When the umava border area
was opened, there was a big tourist boom and our maps sold wonderfully.
The same thing with Krkonoe and Český ráj." The profit
made from early sales went to finance further work. Gradually
SHOCart covered the whole republic, offering over 400 titles,
including road maps, city maps, tourist maps, cycling maps, fishing
maps, skiing maps, canoe guides, wall maps and atlases. Coming
up with up to 60 new titles every year, the company currently
produces about 1.5 million maps in Czech, Slovak, English, German,
French, Russian, Hungarian, and Polish annually. The company's
turnover grows by 10-15% year-on-year. Having started from scratch,
the owners expect the 2003 turnover to reach up to CZK 55 million.
They attribute the growth to an increased range of maps and the
production of heavy titles, including the World Atlas. "Heavy
titles are expensive, and they create a large return," says
Krák. "However, we were smart not to start with heavy titles.
They are costly to produce and could have driven us to bankruptcy
in the beginning," he adds.
The road ahead
From the very beginning SHOCart faced great competition, both
domestic and that coming from abroad. Socialist Czechoslovakia
already had several large map companies, including Kartografie
Praha and Geodezie. But they were at a disadvantage after the
Velvet revolution, due to their reluctance to introduce new
technologies. SHOCart used this weakness to gather momentum. "We
were not burdened with analogue mapping. From the very beginning
we started doing digital processing of maps which gave us an
advantage over the competition," says Krák.
Cooperation with foreign partners worked out well during the
first years. "They lacked domestic products, and a German
company cannot produce, for example, a good map of Ostrava," adds
Krák. He explains that foreign companies asked SHOCart to produce
city maps for them, and the company in turn used that opportunity
to offer other countries our tourist products, including cycling
maps. However, soon these companies started feeling threatened
by the small but ambitious Czech firm - an issue that will become
more acute after the Czech Republic enters the EU this spring.
Krák acknowledges that for his company it will be difficult
to survive the competition with western firms that have strong
financial backing. A merger may turn out to be inevitable.
However, the Czech entrepreneurs refuse to be underestimated
by stronger competitors. Realizing that the Czech Republic is
becoming too small for them, they plan to expand to Slovakia. "International
companies push us into it, because a great deal of our products
are sold through chains, including supermarket chains and gas
stations," says Háj. "For them it is profitable to
have one supplier that will handle several countries where they
are present." To what do the entrepreneurs owe their steady
success? "We have never rushed into anything," sums
up Krák.
| The
world market
From its start SHOCart has cooperated with numerous tourist
and outdoor magazines, offering them some of its data in
exchange for advertisement space. To support sales of heavy
titles, including the World Atlas, the company organized
a consumer competition in one of Prague's supermarkets. "We
don't use billboards. This would not have been effective," says
Karel Krák, co-owner of the company. Now SHOCart plans to
focus its advertising campaigns on schools, so that school
children become acquainted with the name from an early age. "We
want to issue a World Atlas for schools. If we manage to
persuade teachers that our atlas is good and schools buy
it, it will advertise itself because children will work with
it every day," opines Krák.
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| Distribution
deals
When foreign producers entered the Czech market, SHOCart
used their distribution channels to sell products that the
others lacked. In several years this relationship went sour. "They
wanted to have us just as a local supplier, and we outgrew
this status," explains Bohumil Háj, a company co-owner.
In 1997 some distributors went under, stripping SHOCart of
some revenue in maps. Now the company's exclusive distributor
for the whole country is Geoclub. Main outlets are supermarket
chains and gas stations, although Háj admits that these are
not very lucrative. "They want to sell for dumping prices," he
says. "However, they always pay. Small bookshops sell
for better prices, but are very unstable and do not pay on
time." |
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