| CASE STUDY >
Dressed for success
Written by: Petr Vykoukal
Photo by: Petr Poliak
From a wholesaler that supplied
goods for department stores under their brand names, Blažek has
developed into a company with its own retail network and a strong
brand.
AT THE END of the eighties, Ladislav Blažek
studied engineering at the Czech Institute of Technology in Prague.
While a student he worked at Krátký film (Short Film) and took
part in the creation of the "Trade Fair Seconds“ news. He
was struck by the sharp contrast between how domestic and foreign
engineer trade fair visitors dressed in the late eighties. "Gray
lingered on - nearly all our managers and technicians were poorly
dressed,“ he recalls. And thus the engineer went into fashion. "Fashion
changes faster than any other field, we have two collections a
year, so every six months there are new materials and new designs,“
he says, explaining why he chose fashion.
The firm's very beginning dates back to 1992. "There was no
culture of clothing here, it was the so-called 'era of white socks',“
jokes Blažek. So the firm concentrated on men's fashion, where
the situation was worse than in women's fashion, there was less
market competition, and the middle and upper-middle categories
weren't under siege from Asia.
Gaining trust
It was a long road from the decision to enter the fashion business
to the creation of the first products. Blažek wanted to use high-quality
materials for his products, so he took his designer to the Paris
wool trade fair, where he met with fabric suppliers. This turned
out to be one of the hardest tasks, as he had to first gain and
then build on their trust. Trying to use high quality makes sense: "People
buy suits to look good, and the quality of the fabrics dramatically
affects the results, how the clothes feel when worn, and what
they radiate. One-hundred-percent wool from Italy has a certain
fluidity that is simply essential,“ Blažek explains.
Hiring good designers was also crucial. "We have a studio
in Moravia, where the garment industry had and still has a greater
tradition than in Bohemia,“ he says. At first they worked with
freelance designers, whom he convinced to work for a little-known
firm by sharing the simple strategy he wanted the firm to follow
and what the collection's market position should be. He allowed
them freedom within these parameters. "It was and remains
attractive for designers. Today we regularly receive offers and
CVs from Czech and foreign designers,“ he adds. The firm's own
designs then went to specialized firms that manufactured the collections.
This is the most efficient method, and Blažek, like many of his
peers, uses it to this day. All the parts of the fashion collections
are made in central and eastern European factories from materials
supplied by renowned western European producers.
Graduating from
K-Mart
At first the firm made garments under its customers' brands, for
K-Mart and Kotva, among others. In 1994 the firm started building
its own Blažek brand and logo, which the founder sees as one of
the key milestones in the firm's development. "We could have
used many names, but we finally decided to use my name.“ At first
it seemed unusual to many people, particularly in Bohemia, where
fashion firms customarily used brands with various Italian names. "Later,
during negotiations with foreign suppliers, for instance, I realized
that it was a great decision,“ Blažek says. An entrepreneur who
gives his own name to his firm demonstrates that he's serious about
his business, and sends a very important signal - not only to foreign
suppliers, but mainly to customers.
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Benchmark
- selected a suitable market segment
- systematic building of the brand
- creating its own retail network
- ensuring high-quality products |
Even after the birth of the Blažek brand, the products were sold
through fashion boutiques, but at the end of the nineties the firm
decided to build its own retail network, which allowed it complete
control over how its products were sold. Another reason for building
its own shops was the problem with its customers' paying habits.
The situation worsened during the crisis in 1997 and 1998. So in
2000 the company opened its first brand outlet in the Zlín shopping
center. "The decision to build our own network was one of our
most important, since without that our brand wouldn't be as well
known today and our collections wouldn't be as extensive.“ Thanks
to the shops, the firm is in direct contact with its customers, whose
tastes influence production planning and the creation of upcoming
collections. Recently the connection of individual shops with headquarters
through secured data lines was completed, so the company receives
real-time information on ongoing sales and can quickly react.
Clothing the orchestra
This year Blažek expects sales of around CZK 185 million. The current
warehouse is about two-thirds men's fashion, and the rest is
so-called corporate clothing. For example, Blažek's firm designs
and manufactures clothes for Česká pošta managers (women as well
as men), dresses Coca-Cola sales representatives, and tuxedo
tails for members of the National Theater Philharmonic Orchestra.
Two-thirds of the non-corporate production is sold in the company's
shops, and the rest goes to independent vendors.
In December 2004 the company opened its tenth shop, in the Letňany
shopping center, and in the next two to three years Blažek plans
on opening another ten shops. Blažek brand men's clothing also
can be purchased outside of the company's own retail network. In
the days when the firm had no shops, negotiations with vendors
about how Blažek brand products should be sold were very complicated,
but thanks to its retail network the process is much simpler. "We
just show them our shops,“ Blažek says.
The retail chain makes it possible for the owner's vision to come
true. "Our ambition is to have a complete offer, from socks
to tie, under our brand.“ Today's collection includes about 300
items. But there's more involved than just the product, there are
also associated services. Locating the outlets in shopping centers
allows for many pleasant options, such as giving customers something
to do while waiting 30 minutes for an alteration. "Retail's
beauty is that if you take it seriously you can do a lot for your
customers,“ Blažek concludes.
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Clearing financial hurdles
Financing was one of the firm's initial problems, because
the suppliers required secured payments from their export
insurers, but they were unwilling to insure trade with an
unknown firm, so the only way to ensure delivery was by advance
payment. Then factoring became available. A factoring firm
headquartered in Prague was willing to take a chance on the
unknown Czech firm. The first revolving loan with a bank
in 1994 further simplified the situation. But it wasn't over
yet, because the bank's privatization led to administrative
problems, and the account was opened two months late. "That
was one of the worst and hardest moments in my business,
as we needed to finance production for the autumn/winter
season,“ Ladislav Blažek recalls.
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