Complaints about cops?
Written by: Halka Jaklová
Photo by: René Jakl
Many people don't know it, but if
you think you've encountered inappropriate or even illegal police
behavior, you have the right to submit a complaint.
According to legal regulations, all departments of the Czech Republic
Police (i.e., district, municipal, and ward directorates, regional
administrations, and the police presidium) are obligated to accept
such submissions. But a complaint is handled only by the director
of the department in charge of the policeman against whom the complaint
was submitted. So if the department that accepts the submission
does not have material jurisdiction over the complaint, it must
delegate it to the department with jurisdiction within five days.
It will concurrently so inform you. In the interest of timely disposition,
it's good to first turn to the relevant director.
Complaints can be submitted either orally for reports or in writing.
The complaint must be formulated as specifically as possible, and
should contain all known information on the policeman or department
against which it is directed (the name or service number from the
uniform, the state license plate number of the car, etc). It is
also important to state an exact description of the location and
time when the event leading to the complaint occurred, as well
as possible witnesses and other details that best and most precisely
describe the situation. The law stipulates several deadlines. For
complaints not delivered in person or submitted orally and that
cannot be settled within ten days of their delivery, you must get
written confirmation of receipt within five days following the
day of delivery. This confirms that the submission was not lost
and that someone is handling it.
Complaints must be handled by within 30 days following delivery.
This deadline can be exceeded only exceptionally, and you must
be informed in writing of the reasons for the delay. Delegating
complaints to workplaces and employees (against whom they have
been lodged) for resolution is not permitted. You also have the
right, upon your request, for a copy of the complaint to be delegated
without disclosure of your name. When measures are taken for rectification
following investigation, or if a complaint has been judged unjustified,
you must be so informed. If you're dissatisfied with the result
you can resubmit the complaint, in which case the supervisory body
handles it. But if you don't state new facts, your repeated complaint
can be set aside without further processing, and there is no obligation
to inform you.
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